RS Contact Center allow your company to field, transfer, and manage customer conversations no matter their locations and interact with your customers in real time via phone, SMS text, web-chat, and other channels.
AT NO ADDED COST, WE’LL HELP:
• Recommend better contact center metrics to gain actionable business intelligence for Senior Management.
• Provide continuous training to ensure the most effective use of our simple yet powerful analytics and reporting tools.
• Offer ongoing staff training leveraging industry best practices to improve the collection and aggregation of optimal contact center metrics for your goals.
• Provide you with continued premium support via a dedicated technical team