Description
RS Contact Center allow your company to field, transfer, and manage customer conversations no matter their locations and interact with your customers in real time via phone, SMS text, web-chat, and other channels.
AT NO ADDED COST, WE’LL HELP:
• Recommend better contact center metrics to gain actionable business intelligence for Senior Management.
• Provide continuous training to ensure the most effective use of our simple yet powerful analytics and reporting tools.
• Offer ongoing staff training leveraging industry best practices to improve the collection and aggregation of optimal contact center metrics for your goals.
• Provide you with continued premium support via a dedicated technical team
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